alaska canoe & campground - canoe and kayak rental

I requested suggestions for renting gear (if possible) for the duration of my time in Alaska. Following the advice of the air charter company (review located at that specific vendor’s page at TripAdvisor) A.C.C. to procure gear. The reservation for the gear was made in February for a trip in July with the dates of the trip confirmed in February (dates written on the invoice & confirmed in repeated follow-up e-mails by A.C.C. staff).The poor rating is due to the following:-the staff was confused regarding the equipment rental and rental duration and rental pricing and the owner was nowhere to be seen--two (02) different reservations were on file for the same gear and same person(s)—one for my original duration and one for four (04) weeks duration;-equipment that was repeatedly confirmed for rent was not available (saw & lantern)—this resulted in additional unanticipated costs to purchase in town;-the coolers were not coolers designed for the extended stays in the wilderness repeatedly stated to the rental company—the Owner made it clear the coolers would be 10-11 day coolers; the coolers were 4 day coolers; also the coolers were dirty inside/unwashed and were cleaned by me prior to leaving the A.C.C. premises;-the collapsible water container was dirty inside with dirty water inside and it was cleaned by me prior to leaving the A.C.C. premises—it did not leak…so, yay for them;-the dishes/eating utensils were dirty and were cleaned by me prior to leaving the A.C.C. premises;--Upon arrival to the destination: --setting up bed, one sleeping pad would not remain inflated—I stopped after affixing five (05) patches as I ran out of patching material...the pad did not remain inflated throughout each night;--upon setting up the water filter, it was either missing parts or it was mixed-up with parts from a different filter—it was able to be used but required resourcefulness…so, yay for me; --the camp chairs were adequate, but not intended for repeated use and absolutely not worth the rental price—cheaper versions could be picked-up in town and either left at the destination for future occupants or donated to the air charter company for future use/rentals; and--the float-tube was not a float tube intended for use by a grown man; the tube would adequately support the weight of a teenage boy, but not that of a man—It would not support my weight or the weight of my travel companion.The stove worked as promised...so, yay for them.Never had the opportunity to use the bearspray…so, yay for the bears.As a result of the issues summarized above, I do not recommend A.C.C. nor will I be using them in the future. I will be bringing my own gear/picking it up at the air charter and donating for the air charter’s use/future rental upon completion of my trip. Of note, all original e-mails and original invoices are saved in hard print-outs as well a digital form should any follow-up be made after this review regarding the types of equipment booked and confirmed dates/durations.